As a policyholder of Constellation, you have certain rights regarding governance of the organization. One of these participation rights is the right to vote on company matters – and we strongly urge you to participate. Voting materials were mailed around August 18. Please vote as soon as possible.
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Discussion on the importance of Constellation and Candello’s findings. As we have seen, the joint research project by Constellation and Candello shows that with early reporting after a harm event, expenses are lower and the life cycle of the case—how long it remains open and unresolved—is shortened significantly. (For more on this research, see also …
Common Factors spoke to Constellation Chief Medical Advisor Carolyn Anctil, MD, FACEP, about her new role guiding the Clinician Peer Support Program and participating in the claim, risk mitigation and underwriting teams. These responsibilities leverage Anctil’s more than 25 years working as a board-certified emergency medicine physician, and 10 years working in quality assurance for …
Welcome to Constellations New Chief Medical Advisor Read More »
New research from Constellation and Candello shows early reporting leads to shorter case life cycle and decreased expenses. In this era of clinician shortage and transactional care—leading to burnout, poor experience for all involved, as well as increasing costs—the practice of early reporting and prompt event investigation is critical to the future of care itself. …
How Reporting Harm Events Early Brings Faster Resolution and Can Promote Healing Read More »
Spotlighting cases that benefit from Constellation’s HEAL services Early communication following a harm event preserves the physician–patient relationship Two physicians miss an abnormal Pap smear report that results in an eight-month delay in diagnosis of cervical cancer. Facts of the case A 44-year-old woman was examined by her gynecologist for an annual exam and Pap …
FAILURE TO ENSURE SAFETY FROM FALLS AND FALL-RELATED INJURIES IS THE NUMBER ONE MOST FREQUENT (49% OF CLAIMS) AND COSTLY (55% OF COSTS) ALLEGATION IN THE SENIOR LIVING SETTING. WHILE FALLS ARE A KNOWN RISK IN BOTH SENIOR LIVING AND HOSPITAL SETTINGS, ORGANIZATIONS STILL STRUGGLE WITH HOW TO REDUCE AND MITIGATE THEM BECAUSE THEY ARE …
New training helps clinicians deliver empathy after harm events. Sometimes, a bit of make-believe can help people discover what’s most real and true.That was Christine Hettinger-Hunt’s experience at a training session on how to communicate after a harm event. Hunt is the Chief Operating Officer at San Luis Valley Hospital in Alamosa, CO, and last …