Summer 2022

Top Risk Driver— Team Communication

A striking 35%—more than one-third—of Constellation’s medical professional liability (MPL) claims include at least one issue involving communication. The alarming truth is that there are many complex ways communication breakdowns can occur, at many points in care, and with many of the people involved. Communication issues can occur during the diagnostic phase, resulting in wrong

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Falls are all too common, and so are fall-related claims. Failure to ensure safety from falls and fall-related injuries is the number one most frequent (49% of claims) and costly (55% of costs) allegation in the senior living setting. While falls are a known risk in both senior living and hospital settings, organizations still struggle

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