As a policyholder of Constellation, you have certain rights regarding governance of the organization. One of these participation rights is the right to vote on company matters – and we strongly urge you to participate. Voting materials were mailed around August 18. Please vote as soon as possible.
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Rebuilding the patient–physician relationship is possible. By Amber Wuollet The appointment began like many appointments do: a patient needing care. A young mother of two met with her family medicine physician, Dr. A*, and shared her symptoms of abdominal pain and tenderness. Dr. A noted the patient’s concerns and performed a test. After receiving the …
A striking 35%—more than one-third—of Constellation’s medical professional liability (MPL) claims include at least one issue involving communication. The alarming truth is that there are many complex ways communication breakdowns can occur, at many points in care, and with many of the people involved. Communication issues can occur during the diagnostic phase, resulting in wrong …
FAILURE TO ENSURE SAFETY FROM FALLS AND FALL-RELATED INJURIES IS THE NUMBER ONE MOST FREQUENT (49% OF CLAIMS) AND COSTLY (55% OF COSTS) ALLEGATION IN THE SENIOR LIVING SETTING. WHILE FALLS ARE A KNOWN RISK IN BOTH SENIOR LIVING AND HOSPITAL SETTINGS, ORGANIZATIONS STILL STRUGGLE WITH HOW TO REDUCE AND MITIGATE THEM BECAUSE THEY ARE …
Obstetrical claims are few, but the harm events that drive these claims are dire and incur costs nearly as high as surgical and diagnostic errors. By Lori Atkinson, RN, BSN, CPHRM, CPPS and Liz Lacey-Gotz Pregnancy can be a risky business—for women, their babies and the health care organizations that care for them. In the …
Falls are all too common, and so are fall-related claims. Failure to ensure safety from falls and fall-related injuries is the number one most frequent (49% of claims) and costly (55% of costs) allegation in the senior living setting. While falls are a known risk in both senior living and hospital settings, organizations still struggle …
Dx errors are the most costly allegations, and nearly half involve high-severity harm. Despite being ranked third in total cases, diagnostic (Dx) error claims are number one in cost, based on total percentage of cost. These claims account for 24% of all claim costs. The largest percentage (43%) of Dx error claims originate from care …