Webinars On-Demand

Benefits of Reporting Harm Events Early

CATEGORY: On Demand, Webinars
RECORDED: February 9, 2022
Dr. Laurie Drill-Mellum, MPH, Chief Medical Officer Emerita, Gretchen Ruoff, MPH, CPHRM, CPPS and Traci Poore, JD, CPHRM


Being a witness to, a part of, or the cause of an unexpected outcome that resulted in harm to a patient or resident—even if all standards of care were met—can be a devastating and heart-wrenching experience for physicians and care team members. Exacerbating the pain, malpractice claims may arise years later, and unresolved grief and sadness can return with full force for all involved.

This webinar discusses how reporting harm events early can lead to quicker resolution with help from our HEAL program. Early reporting can help lessen the impact harm events have on patients, residents, families, care teams and health care organizations.