Webinar Rewind

January 20, 2021

At Constellation®, we believe that there is a better way to move forward after a harm event, a way that creates a path to healing for everyone involved.

Our HEAL℠ program aims to replace silence, doubt, fear and frustration with an honest, human-centered acknowledgement of what happened, its impact, and what to expect next.

This webinar outlines the principles and core services of the HEAL program, including how our team helps health care organizations and providers prepare for harm events through assessment, training and consultation. HEAL is a better way forward, together.

Latest Blog Articles

How to Measure and Sustain a Safety Culture

Recognizing that culture is multifaceted and unique to every team, your organization should tailor and implement best practices from the models that most align with your needs.

Five Steps Leaders Can Take Now to Improve Organizational Culture

Culture determines whether care team members admit mistakes and ask for help, whether they feel safe speaking up about unsafe conditions, or whether they feel supported in bringing forth new process ideas.

A Better Way Forward After Harm Events

HEAL® helps care teams prepare for harm events before they happen. When a harm event does occur, HEAL offers a better way forward with transparency, compassion and a goal of early resolution.