At Constellation®, we believe that there is a better way to move forward after a harm event, a way that creates a path to healing for everyone involved.
Our HEAL® program aims to replace silence, doubt, fear and frustration with an honest, human-centered acknowledgement of what happened, its impact, and what to expect next.
This webinar outlines the principles and core services of the HEAL program, including how our team helps health care organizations and providers prepare for harm events through assessment, training and consultation. HEAL is a better way forward, together.
Latest Blog Articles
Speaking up is the raising of concerns by health care professionals for the benefit of care quality and safety once a risky or deficient action of another care team member is recognized.
Breakdowns in care team communication are a frequent factor causing patient and senior living resident harm. Understanding where, when and why these breakdowns occur is imperative to mitigating these risks.