At Constellation®, we believe that there is a better way to move forward after a harm event, a way that creates a path to healing for everyone involved.
Our HEAL℠ program aims to replace silence, doubt, fear and frustration with an honest, human-centered acknowledgement of what happened, its impact, and what to expect next.
This webinar outlines the principles and core services of the HEAL program, including how our team helps health care organizations and providers prepare for harm events through assessment, training and consultation. HEAL is a better way forward, together.
Culture determines whether care team members admit mistakes and ask for help, whether they feel safe speaking up about unsafe conditions, or whether they feel supported in bringing forth new process ideas.