Webinars

Claim Insights: Mitigating Surgical Harm Events

Surgery continues to be one of the high-risk areas for patient injury and malpractice claims. Clinical analysis of surgical cases reveals that they are driven by pre-operative decision-making and communication challenges, intra-operative technique and complications, and post-operative judgment and communication failures. Learn about the underlying contributing factors to surgical patient harm and outline strategies for …

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Emerging Cyber Trends and Risks: How to Protect Your Organization

Cybercrimes are escalating and cyber risks are evolving as criminals continue to look for new ways to profit.  This presentation will help you better understand the evolving health care cyber landscape and common security threats that lead to privacy breaches, including ransomware and phishing attacks. We discuss the risks associated with cyber claims and share …

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Closing the Loop on Diagnostic Error: One Hospital’s Success 

An analysis of Constellation malpractice claims reveals that diagnostic errors are frequent, costly and preventable. Over half of the analyzed cases involved follow-up system failures, which shows that accurate and timely diagnosis depends nearly as much on the health care team and systems as it does on the diagnosticians themselves. Learn how our collaboration with …

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Helping Clinicians Navigate Uncertainty Following Harm Events

Clinicians under the stress of litigation may see fewer patients, disrupt care team cohesion or leave the practice—actions that lower productivity, raise costs and detract from team and patient satisfaction. Constellation’s Clinician Peer Support Program (CPSP) can help clinicians facing a harm event, claim or lawsuit by connecting them with a peer who will listen …

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Communicating After Harm Events: Applying Learnings to Real-Life Scenarios

When a harm event occurs in a health care setting, all those affected need to receive immediate, accurate and empathetic communication from the care team. Clinicians and care teams must be ready to communicate in the crucial moments after an event and then in follow-up conversations over days, weeks or even months. This webinar discusses …

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