Webinars

Improving Care and Communication Postoperatively

Clinical analysis of Constellation’s surgical malpractice claims reveals that factors driving postoperative (post-op) harm events and claims include problems with assessment and monitoring skills, as well as communication challenges. View to hear about actual malpractice cases and learn how you can improve your surgical team’s performance.

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Building a Culture That Supports Early Reporting of Harm Events

At Constellation, we’re creating a better way forward after harm events. Watch this on-demand video to learn how to build a culture and implement processes that support early reporting. Prompt reporting and management of events can help preserve relationships, promote communication and improve everyone’s experience.

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Reduce Follow-up System Failures and Diagnostic Error with Improved Processes

Making accurate and timely diagnoses is a partnership between the health care team and the diagnosticians; however, nearly half of Constellation diagnostic error malpractice claims involve follow-up system failures. Learn how to identify the ROI, find your data sources and improve diagnostic processes in your organization.

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Early Intervention After Harm Events: A Better Way Forward

At Constellation, we’re creating a better way forward after harm events—a way that preserves relationships, promotes communication and ultimately improves everyone’s experience. Watch this on-demand video today to learn how our early intervention program, HEAL, is showing promising benefits for clinicians, care teams and health care organizations.

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The X Factor: A Paradigm Shift in Mitigating Severe Pressure Ulcer Malpractice Claims

Deep tissue injuries (DTIs) that evolve into severe pressure ulcers affect millions of people in the United States each year. Unfortunately, many believe that DTIs and severe pressure ulcers (also called pressure injuries) are always preventable with proper skin care and repositioning. This incorrect perception leads to malpractice claim losses. Learn about the physiological mechanisms

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