Webinars On-Demand

Event Response: Fact Finding Using Cognitive Interviewing

CATEGORY: On Demand, Webinars
RECORDED: March 16, 2022
Monica Chadwick, BSN, RN, LNCC, CPHRM and Brenda Krzyzanowski

Cognitive interviewing (CI) is a method of interviewing witnesses to help improve the quality of fact-finding and analysis after a harm event.

This webinar provides an overview of the CI process, outlines the five components of the interview and provides tools and resources for health care organizations to use this method to learn and improve team performance.