Webinars On-Demand

Follow-Up System Failures: Closing the Loop on the Diagnostic Process Part 1

CATEGORY: Diagnosis Error, On Demand, Webinars
RECORDED: February 5, 2019
Emily Clegg, JD, MBA, CPHRM, Director, Risk Management and Client Services, UMIA/MMIC

Follow-up system failures contribute to almost half of all diagnostic error malpractice claims. Even when appropriate clinical steps are taken to lead to a correct diagnosis, we still see diagnostic error due to failures in follow-up systems. Problems with follow-up and care coordination lead to poor patient outcomes, patient dissatisfaction, care team burnout, inefficiencies and redundant testing, all contributing to poor business performance. This webinar is a must-see for administrators looking to understand and tackle the problem of diagnostic error in their organization.