HEAL® Prepare Toolkit: Moving Forward
RECORDED: June 23, 2021
A crucial, but often overlooked, element in Communication and Resolution Programs is helping your organization move forward. While each harm event may be unique, there are common fundamentals to help organizations improve, learn and heal. This includes implementing best practices, sharing lessons learned, supporting the emotional health of teams, and managing claims and lawsuits if they arise.
This webinar outlines best practices for moving forward after a harm event.