Helping Clinicians Navigate Uncertainty Following Harm Events 

Clinicians under the stress of litigation may see fewer patients, disrupt care team cohesion or leave the practice—actions that lower productivity, raise costs and detract from team and patient satisfaction. Constellation’s Clinician Peer Support Program (CPSP) can help clinicians facing a harm event, claim or lawsuit by connecting them with a peer who will listen to their concerns and help them navigate the process. This webinar will discuss Constellation’s CPSP and explore best practices for establishing a clinician peer support program within your organization. 

Objectives:
  1. Understand how clinician peer support programs can provide support to clinicians and care team members after a harm event when they may be facing a claim or lawsuit.
  2. Discuss how early reporting plays a critical role in identifying the need for clinician peer support and providing resources in a timely fashion.
  3. Identify methods to implement a clinician peer support program within your organization.
Constellation Presenters
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Loie Lenarz, MD
Peer Support Consultant

Dr. Lenarz is a family medicine physician who works with clinicians and teams to help them develop their capacity to lead, and to maintain resilience and passion in their work. She is a Peer Support Consultant for Constellation’s Clinician Peer Support Program and has over 30 years of experience working as a clinician, facilitator and teacher with physicians, hospitals, health care systems and educational institutions. She recently retired from her position as Medical Director of Clinician Professional Development at Fairview Health Services in Minneapolis, Minnesota, and as an Associate Clinical Professor at the University of Minnesota.

Monica Chadwick Constellation

Monica Chadwick, BSN, RN, LNCC, CPHRM
Sr. Risk Consultant

Monica brings over 30 years of experience as a registered nurse and over 15 years of claim and medical professional liability experience as a Senior Risk Consultant for Constellation. In her role, Monica provides consultative, educational services on risk mitigation and best practices and strategies to senior living care teams and organizations. Monica has extensive experience in this segment; she was an in-house legal nurse consultant for a large firm defending skilled nursing facilities and served as a risk consultant for a risk consulting firm representing senior living communities across the country.

Brenda Krzyzanowski Constellation

Brenda Krzyzanowski
Risk Consultant

Brenda joined Constellation in 2021 as a Risk Consultant. Prior to Constellation, Brenda worked as a litigation nurse for a medical malpractice firm in Nebraska. Having worked in large health care systems and small, privately owned physician clinics for over 35 years, Brenda is a trusted advisor to Constellation’s customers in all areas of MPL risk mitigation. Brenda believes when health care organizations have healthy, happy and engaged care teams, it carries over to the patient and senior living resident experience.