How to Measure and Sustain a Safety Culture

Recognizing that culture is multifaceted and unique to every team, your organization should tailor and implement best practices from the models that most align with your needs.

Five Steps Leaders Can Take Now to Improve Organizational Culture

Culture determines whether care team members admit mistakes and ask for help, whether they feel safe speaking up about unsafe conditions, or whether they feel supported in bringing forth new process ideas.

A Better Way Forward After Harm Events

HEAL® helps care teams prepare for harm events before they happen. When a harm event does occur, HEAL offers a better way forward with transparency, compassion and a goal of early resolution.

How to Respond After a Harm Event

Partnering with Constellation® soon after a harm event can help diminish the ripples of hurt that can follow an adverse event and get involved care team members the support they need.

Webinar Rewind

This webinar outlines the principles and core services of the HEAL program, including how to prepare for harm events through assessment, training and consultation.

Podcast Episode: Early Resolution

The HEAL® program defines resolution in several ways. Listen to the “Early Resolution” episode in the HEAL series of our podcast to learn more.