How Reporting Harm Events Early Brings Faster Resolution, Lowers Cost and Promotes Healing

Early reporting and early intervention after harm events have many benefits for patients and senior living residents, their families, and care teams.

How to Close the Loop on Diagnostic Error

Diagnostic errors are frequent, costly and largely preventable. Learn how Constellation and SIDM are collaborating with health care organizations to close the loop on diagnostic error.

What We Do and Say Matters—How Disrespectful Behaviors Increase Risk

Disrespectful and unprofessional behaviors have long been an identified problem in health care and they negatively impact culture, safety and risk.

Ransomware Can Cost You… How to Make Your Organization More Secure

A whole new world of vulnerabilities opened up to cyber criminals when COVID-19 triggered a near-universal pivot to remote work. Unsecure Remote Desktop Protocol ports can leave your organization at risk.

I’m Aware of a Mistake a Colleague Has Made. What Should I Do?

How communication and resolution programs support a modern approach to medical professionalism.

If You See Something, Say Something. Silence Is Not Safe.

Speaking up is the raising of concerns by health care professionals for the benefit of care quality and safety once a risky or deficient action of another care team member is recognized.

How Improving Team Communication Reduces Harm

Breakdowns in care team communication are a frequent factor causing patient and senior living resident harm. Understanding where, when and why these breakdowns occur is imperative to mitigating these risks.

How to Mitigate Hospital Fall-Related Harm

Failure to ensure safety, driven largely by fall-related injuries, is the fourth leading malpractice claim allegation made against hospitals.

Five Ways to Reduce Fall-Related Harm in Senior Living

Improving the critical thinking skills of care team members can create a stronger team, improve resident outcomes and help reduce resident injury and malpractice claims.