Why You Need a Communication Go Team
How care teams react in the first crucial moments after a harm event determines whether we preserve trust, communicate, learn and improve.
Tag: HEAL®
Five Ways to Improve Care Team Performance
National Patient Safety Awareness Week, March 14-20, 2021, is an annual event to promote awareness about patient/resident safety and showcase safety initiatives.
A Better Way Forward After Harm Events
HEAL® helps care teams prepare for harm events before they happen. When a harm event does occur, HEAL offers a better way forward with transparency, compassion and a goal of early resolution.