Risk Mitigation and Response team
Meet the Team
MBA, BSN, RN, CPHRM, CHSP, C-LNC
Regional Team Lead, Senior Risk Consultant
Heather is passionate about her work with customers to help reduce their medical malpractice risks. With experience as an Emergency/Trauma RN and over 15 years working in claim and risk management across various health care settings, Heather brings a breadth of insight and a keen understanding of the inherent risks within the complex setting of health care. She applies this extensive professional experience in helping health care professionals and organizations reduce their medical professional liability risks while helping them move forward with confidence.
Every day, Heather helps others problem solve clinical risk management concerns—offering advise and recommendations to help clients take actions to reduce their risk exposures. As a past director of risk management operations and enterprise risk management officer, she enjoys collaborating with clinicians and administrators to deliver strategies to mitigate or control the risk of claims.
Outside of work, Heather is always looking for her next travel destination. She enjoys being outdoors—hiking up mountains, snowshoeing, being out on the lake or on the back of a motorcycle—or just sitting out on the porch reading a good book.
Education & Certifications
- MBA, Risk Management and Insurance, Walden University
- BSN, Creighton University, Omaha, Nebraska
- Certified Professional in Health Care Risk Management (CPHRM)
- Certified Health Care Safety Professional (CHSP)
- Legal Nurse Consulting Certificate (C-LNC)