HEAL: A Better Way Forward After Harm Events
RECORDED: January 20, 2021
At Constellation®, we believe that there is a better way to move forward after a patient harm event, a way that creates a path to healing for everyone involved. Our HEAL℠ program aims to replace silence, doubt, fear and frustration with an honest, human-centered acknowledgement of what happened, its impact, and what to expect next. This webinar outlines the principles and core services of the HEAL program, including how our team helps health care organizations and providers prepare for harm events through assessment, training and consultation. HEAL is a better way forward, together.