Webinars On-Demand

Responding Effectively to Harm in Healthcare: New Tools, Resources and Learning Opportunities

CATEGORY: On Demand, Webinars
RECORDED: July 12, 2023
Thomas H. Gallagher, MD, MACP, Professor and Associate Chair, Department of Medicine, University of Washington, and Executive Director, Collaborative for Accountability and Improvement

Programs for responding to harm events in healthcare, often known as Communication and Resolution Programs (CRPs), are being rapidly adopted in multiple care settings. Yet it can be challenging to implement a CRP in an effective and highly reliable way. In this webinar, Dr. Tom Gallagher discusses the fundamental elements of a highly reliable CRP, shares tools and resources that are available to help organizations with CRP implementation, and discusses opportunities to join other organizations committed to CRP in a learning community.