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Learn how to implement best practices to help protect your organization from Business Email Compromise.
Diagnostic errors are the most frequent risk that clinicians working in the ED face and are primarily triggered by clinical judgment factors during the initial assessment.
Constellation’s Clinician Peer Support Program can help clinicians navigate uncertainty following a harm event by connecting them with a peer who will listen to their concerns and help them navigate the process.
Harm events and malpractice claims can drain the passion and compassion of even the most confident clinician. Here’s how Constellation can help.
After a harm event, what most people really want to hear is “I’m sorry.” Saying it can begin to build trust, not only with patients, senior living residents and families, but also among care team members.
Empathetic communication conveyed with accuracy should happen immediately after a harm event. Here are our best practices.
Cognitive interviewing is a framework that can be used to interview those involved in a harm event with the goal of improving the fact-finding after an event.
In recognition of Patient Safety Awareness Week, March 13-19, Constellation would like to salute and thank all the health care teams who work so tirelessly to provide safe care during these very difficult times.