On Demand

Mitigating Team Communication Harm Events

A striking 35%—more than one-third of Constellation’s malpractice claims—include at least one issue involving communication. The alarming truth is that there are many complex ways communication breakdowns can occur at various points in the care process. Learn how to improve team communication processes and mitigate related injury in your organization.

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Protecting Your Care Teams and Organization from Unexpected Jury Verdicts

Understanding the medical malpractice landscape and the factors driving claims is the first step in mitigating future losses. As nationwide headlines suggest, the number of large verdicts is up compared to years past, and no health care organization is immune. Learn how verdict protection coverage can help safeguard your care teams and organization should you

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Claim Insights: Mitigating Fall Harm Events

While falls are a known risk in senior living and hospital settings, organizations still struggle with mitigating these events because they are complex and tend to vary by the patient or senior living resident. Learn about the underlying factors contributing to fall-related injury and how your team can implement strategies for improvement.

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Claim Insights: Mitigating Surgical Harm Events

Surgery continues to be one of the high-risk areas for patient injury and malpractice claims. Clinical analysis of surgical cases reveals that they are driven by pre-operative decision-making and communication challenges, intra-operative technique and complications, and post-operative judgment and communication failures. Learn about the underlying contributing factors to surgical patient harm and outline strategies for

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Emerging Cyber Trends and Risks: How to Protect Your Organization

Cybercrimes are escalating and cyber risks are evolving as criminals continue to look for new ways to profit.  This presentation will help you better understand the evolving health care cyber landscape and common security threats that lead to privacy breaches, including ransomware and phishing attacks. We discuss the risks associated with cyber claims and share

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Closing the Loop on Diagnostic Error: One Hospital’s Success 

An analysis of Constellation malpractice claims reveals that diagnostic errors are frequent, costly and preventable. Over half of the analyzed cases involved follow-up system failures, which shows that accurate and timely diagnosis depends nearly as much on the health care team and systems as it does on the diagnosticians themselves. Learn how our collaboration with

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