Webinars

Our analysis of Constellation® malpractice claims reveals that fall-related injuries are the fourth most frequent driver of harm events and claim losses. One of the key contributing factors is communication breakdown with patients, residents and families and among the care team. In this webinar, we share learnings from our claim analysis, discuss the underlying contributing factors […]

In our analysis of Constellation® malpractice claims, obstetrical (OB) claims are third in total cost despite representing only 4% of all claims. The top allegation involved in OB harm events is the delay in recognition and treatment of fetal distress. Contributing to OB harm and claims are problems with culture, patient assessment, fetal monitoring skills and

Documentation serves many important purposes in health care. Chief among them is care team communication about decision making and continuity of care. Documentation also serves as evidence of the care provided in the event of a malpractice claim. An analysis of Constellation® claims reveals that insufficient or incomplete documentation contributes to 15% of claims and accounts

A crucial, but often overlooked, element in Communication and Resolution Programs is helping your organization move forward. While each harm event may be unique, there are common fundamentals to help organizations improve, learn and heal. This includes implementing best practices, sharing lessons learned, supporting the emotional health of teams, and managing claims and lawsuits if

To respond effectively after a harm event, teams need both a system for early reporting and a process for investigating. Responding quickly and effectively to harm events is what facilitates early evaluation with preservation of facts, communication, and organizational improvement and learning. This webinar outlines best practices for a comprehensive event response. 

Diagnostic errors affect an estimated 12 million Americans each year and likely cause more harm than all other medical errors combined. An analysis of Constellation® malpractice claims reveals that diagnostic errors are frequent, costly and preventable. In this webinar, industry experts provide additional tools and resources that can help your organization improve diagnosis and respond better