Many patient safety improvement efforts commonly take one of two approaches – change the system and processes or improve teamwork and communication. Research into which approach produces the best results tells us that both are necessary. Motivation is fostered when we provide knowledge of why system change is needed, and teamwork training empowers both teams […]
TeamSTEPPS® to Enhance Your Culture of Safety Read More »
Diagnostic error is the third most frequent malpractice allegation in the outpatient setting and leads all other allegation categories in total costs expended (MMIC data). Fortunately, there are many points in the diagnostic process on which to focus improvement efforts, from the initial assessment (where half of issues arise) through testing and results processing, to
Diagnostic Error Impacts and Opportunities Read More »
Resiliency is being discussed in lots of contexts, but what does it really mean? How can it be applied to my work? Or my organization? What tips can I learn to help support my team or other health care workers? This presentation will provide some definitions, tips and tools for how to bolster a resilient
Resiliency: Not Just a Buzzword Read More »
We live in uncivil times. Bad behavior is on display everywhere— in the news, on our daily commutes, in line at the grocery store. The medical environment is no different. Rudeness, intimidation and bullying have long been identified as problems in the health care workplace. More than just an irritation, however, recent studies have shown
Creating Respectful Care Teams Read More »
Constellation’s chief medical officer, Laurie Drill-Mellum, MD, was published in the Medical Professional Liability Association’s Inside Medical Liability magazine. Read her article, “Diagnostic Error: Impacts and Opportunities.”
Diagnostic Errors: Impacts and Opportunities Read More »
Join us as we show our appreciation and celebrate the work that risk management and patient safety professionals do during Health Care Risk Management Week, June 18-22, 2018. This year’s theme, “Leading Together,” celebrates the leadership that health care risk management professionals provide for their organizations. Register for our June 20th complimentary webinar, Take the
Join Us in Celebrating Health Care Risk Management Week Read More »