Year: 2021

Can We Talk? How to Improve Clinical Team Communication

In our analysis of Constellation® malpractice claims, communication breakdowns are a contributing factor in over one-third of harm events, accounting for almost 40% of costs. Communication breakdowns among the clinical care team represent almost half of those claims and result in diagnostic errors, surgical errors and improper medical treatment. This webinar outlines how to help your …

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The Importance of Communication in Mitigating Fall Risk

Our analysis of Constellation® malpractice claims reveals that fall-related injuries are the fourth most frequent driver of harm events and claim losses. One of the key contributing factors is communication breakdown with patients, residents and families and among the care team. In this webinar, we share learnings from our claim analysis, discuss the underlying contributing factors …

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Reducing Obstetrical Harm Events

In our analysis of Constellation® malpractice claims, obstetrical (OB) claims are third in total cost despite representing only 4% of all claims. The top allegation involved in OB harm events is the delay in recognition and treatment of fetal distress. Contributing to OB harm and claims are problems with culture, patient assessment, fetal monitoring skills and …

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Documentation for Risk Mitigation: Reducing Harm and Supporting Care

Documentation serves many important purposes in health care. Chief among them is care team communication about decision making and continuity of care. Documentation also serves as evidence of the care provided in the event of a malpractice claim. An analysis of Constellation® claims reveals that insufficient or incomplete documentation contributes to 15% of claims and accounts …

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